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Shipping & Returns

We can ship to virtually any address in the world.  When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.  Our team will immediately begin processing your order once it is placed.   

FREE Shipping for U.S. orders!

Any order over $25 qualifies for FREE shipping to the US!

Shipping to the United States

Inspired Findings uses the US Postal Service and UPS to ship orders to the United States.

Shipping Method

Processing Time

Shipping Time

Cost

USPS First Class Mail

Generally ships within two business days.

3 to 7 business days

This option does not have tracking.

Free for orders over $25, all other orders will be calculated during checkout.

USPS Priority Mail

Generally ships within two business days.

2 to 3 business days

Tracking available for this option

Rates will be calculated during checkout.

USPS Express Mail

Generally ships within one business day.

1 to 2 business days

Tracking available for this option

Rates will be calculated during checkout.

UPS

Generally ships within two business days.

1 to 7 business days

Tracking available for this option

Rates will be calculated during checkout.

UPS – 3 Day

Generally ships within two business days.

3 business days

Rates will be calculated during checkout.

UPS -  2 Day

Generally ships within one business days.

2 business days

Rates will be calculated during checkout.

UPS – Next Day

Generally ships within one business days.

1 business day

Rates will be calculated during checkout.

 

Shipping to Canada & International Destinations

Inspired Findings uses UPS, USPS Priority International Mail, and USPS First Class International Mail to ship orders to Canada & International Destinations. 

Shipping Method

Processing Time

Shipping Time

Cost

USPS International First Class Mail

Generally ships within two business days.

1 to 3 weeks

This option does not have tracking.

Rate calculated during checkout

USPS International Priority Mail

Generally ships within two business days.

6 to 10 business days

Tracking available for this option

Rate calculated during checkout

UPS Worldwide

Generally ships within two business day.

6 to 10 business days

Tracking available for this option

Rates will be calculated during checkout.

 

Please keep in mind that the following may cause your order to be delayed:

  • Incorrect billing or shipping address
  • Payment processing issues
  • Delays due to severe weather conditions or shipment carrier issues
  • Extremely high order volume

Inspired Findings will be closed on the following holidays.  No orders will be processed or shipped on these days.

New Year’s Day

Birthday of Martin Luther King, Jr.

Washington’s Birthday

Memorial Day

Independence Day

Labor Day

Columbus Day 

Veterans Day

Thanksgiving Day

Christmas Eve

Christmas Day

 

Returns Policy

You may return most new, unopened items within 365 days of delivery for a full refund. Refunds for returns received after 60 days or for less than $5.00 will be issued as a store credit unless otherwise specified. 

 

The following items are not eligible for returns:

  • Special orders
  • Strands or pre-packed items that have been cut, unsealed or otherwise changed.
  • Wire and stringing materials that have been unspooled.
  • Custom cut products such as chain.
  • Perishable items that are past the printed expiration date on their packaging
  • Inspired Findings gift cards

If you receive an order with an error please call or email us so we can correct the issue immediately.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Refunds for returns received after 60 days or for less than $5.00 will be issued as a store credit unless otherwise specified.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

We do advise insuring your mail or using delivery confirmation for high value items. A For your protection, please send your return items in a rigid cardboard box or bubble-padded envelope. We recommend but do not require that you insure your package. We will not credit you for items that arrive damaged.

An email notification will be sent to you when your refund is completed.

Contact Us 

Any other problems, concerns, or questions can be directed to any of our Customer Service Representatives. They can be reached every weekday (except for major holidays) from 9 AM to 5:00PM ET.

Email: support@inspiredfindings.com 

 



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